COVID 19

SUTHERLAND CARS COVID 19 RESPONSE

26th May 2020

Introduction

Sutherland Cars takes the safety and wellbeing of its customers and staff seriously.  In light of the COVID-19 pandemic, our team have carried out a thorough risk assessment to ensure that the site is ‘COVID-SECURE’ as we continue to provide excellent service for our customers and get back to business in the ‘new normal’.

 

Our plans and actions are influenced by:

  • The overriding principle that the health and wellbeing of our staff and customers is our priority as we adapt to a new way of working
  • Our statutory duties
  • Current government guidance in response to COVID – 19
  • Industry advice and best practice
  • Our values and our vision for the future

 

Changes we have made:

We have put social distancing measures in place, following the government’s recent guidance.  This means that we have:

  • Minimum staff in the office, with members of the team working from home where possible
  • 2m distancing rules in place
  • Customers visiting the site to view or collect cars by appointment only

Sanitation and hygiene routines have been increased to the levels recommended by the government.  These include:

  • Regular and frequent cleaning of door handles, surfaces, desks and telephones
  • All cars are sanitised following viewings, test drives or mechanical work
  • Hand sanitiser stations in the office, as well as at the entrance and exit to the building
  • Regular staff briefings to ensure consistent practices across the business

 

WE ARE CURRENTLY OPEN TO CUSTOMERS BY APPOINTMENT ONLY

If you would like to enquire about any of the cars currently on the website, please book an appointment

to discuss the vehicle, or arrange a viewing, by emailing:

info@mpowercars.co.uk

One of our team will contact you as soon as possible.

Thank you for you continued support.

 

 

 

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